Microsoft has pulled back its August Update patches that were released Tuesday for their Windows operating system after users started reporting crashes and other errors.
Microsoft has told users to uninstall the following updates: 2982791, 2970228, 2975719, and 297533, PC World reports, after downloaders reported experiencing several issues that caused their systems to crash and reboot.
The company has issued a revised bulletin regarding this problem.
"Microsoft is investigating behavior associated with the installation of this update, and will update this bulletin when more information becomes available. Microsoft recommends that customers uninstall this update. As an added precaution, Microsoft has removed the download links to the 2982791 security update."
The MS14-045 patch, which was supposed to fix a variety of security leaks in Windows 7, Windows 8, and Windows 8.1 (also including Windows Vista and Windows Server 2003), was first reported to cause a "Blue Screen of Death" or BSoD after installation, according to InfoWorld.
A forum member with the username "Xformer" first reported the problem on Microsoft's website, saying he "ran all the updates of the August patch day... after rebooting everything worked fine. But when I shut down my notebook and switched it on a little later it came up with a blue screen with a Stop 0x50 in Win32k.sys. I could not even boot into safe mode."
Eliyas Yakub, identified as a Microsoft employee, posted in a different thread that "There is a possibility of running into the issue if your system is rebooted again because the font cache will get regenerated on boot. When it gets regenerated, it could end up getting corrupted (depending on in what order the fonts are processed) due to this bug and cause the crash or show/print distorted font."
"So you can either remove the patch or follow the steps below to prevent the system from regenerating the font cache using files that are stored in a location other than %systemroot%\fonts," Yakub added.
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