Netflix Christmas Eve outage blamed at Amazon Web Service cloud computing center. As families gathered to spend Christmas together watching streaming video, the media streaming site went dark.

One of the most  ill-timed situation occurred for the biggest provider of on-demand media, countless users where left out in the dark for the popular movie streaming site.

Netflix reported the Christmas Eve outage affected over 30 million customers across United States, Canada and Mexico for 10 hours, according to Bloomberg. Netflix released a statement: "We are investigating exactly what happened and how it could have been prevented. We are happy that people opening gifts of Netflix or Netflix capable devices can watch TV shows and movies and apologize for any inconvenience caused last night."

Amazon, a multinational electronic commerce company is the worlds largest retailer and is a major provider of cloud computing services. Amazon Web Services is one of the largest cloud service provider with whopping 450,000 servers and could be a billion dollar business, according to Gigaom.

Netflix spokesman reported the service has been fully restored as of Tuesday Dec 25. and blamed the problem with Amazon Web Services, adding, Netflix will investigate further.